FAQ / Warranty

Warranty 2018-02-21T15:48:16+00:00

Vintec provides a full 2 year warranty on parts and labour and a 5 year warranty on the compressor – all from the date of purchase of the wine chiller. If your wine chiller fails to operate due to defective workmanship or materials within the warranty period, Vintec will arrange and pay for a technician to ascertain the fault and make repair.

Prior to delivery of your wine chiller, Vintec will test the unit to ensure that your fridge :

  • is fully functional
  • it does not contain latent or patent defects and;
  • it has a quality finish

Please keep your receipt of date of purchase for verification purposes. We will happily assist our customers to liaise with Vintec for service & repair.

Manufacturer’s warranty – Two (2) years on cooling system and compressor from the date of purchase. Please keep your receipt of date of purchase for verification purposes. We will happily assist our customers to liaise with Barrique for service & repair.

Full 2-year manufacturer’s warranty on parts and labour – to repair or replace any part of the product that proves to be defective in materials or workmanship and a 5 year warranty on the compressor.

Full 2-year warranty from the date of purchase, that covers all parts and labour – to repair or replace any part of the product that proves to be defective in materials or workmanship.

Pacifica wine fridges are manufactured to the highest standards and come with a 1-year manufacturer’s warranty from the date of invoice.

Customers are required to register on-line for the full standard product warranty – for full details and to register, please visit: http://www.pacifica.my

Full 2-year warranty from the date of original installation, your Sub-Zero warranty covers all parts and labour – to repair or replace any part of the product that proves to be defective in materials or workmanship.

All service provided by Sub-Zero under the above warranty must be performed by an authorized Sub-Zero service centre, unless otherwise specified by Sub-Zero. Service will be provided in the home during normal business hours. This warranty applies only to products installed for normal residential use.