FAQ / Returns Policy

Returns Policy 2024-05-09T09:12:34+08:00

We understand sometimes that hasty decisions are made, however once your payment has been received we immediately send your order for delivery and are unable to refund or offer an exchange.

Please review our buying guide to ensure you consider all details before ordering your fridge.

We reserve the right to reject any cancellation, refund deemed unfit or unreasonable.

All our fridges are tested prior to delivery to ensure that they are fully functional; do not contain latent or patent defects and that they have a quality finish.

On the day of delivery, before you sign the delivery order accepting receipt of your fridge, our delivery team will inspect the fridge with you to ensure you are completely satisfied, making sure that the goods are of acceptable quality and that it matches the description of the item you ordered from our website.

In the unlikely event that there has been damage in transit or we have dispatched the wrong model, we will offer an immediate replacement at no further cost.